Epic® Classic Travel Boots - Broad Fit
Flared design for horses with an abundence of feather, offering comfort and protection whilst travelling. Ergonomically shaped for the bigger Draft size hooves and legs. Anti-Static, anti-bacterial Epic embossed lining. Strong Velcro straps secure the boots in place. Microfiber leather guards designed to protect the pastern area from cuts and abrasions as well as protecting the feather.
Key Features:
- Flared design for Draft size hooves and legs (Registered Design Protected)
- Enhanced 360º protection to the knee, coronet, hock and feather
- Tough 1200D Diamond weave polyester outer
- Comfortable foam inner with anti-bacterial and anti-static Epic® embossed lining
- Adjustable Velcro straps to ensure a snug fit, easy to put on and take off
- Microfibre leather guards for added protection, strength and durability
- Set includes 2 front horse boots and 2 hind horse boots
- 4 Draft sizes suitable for ponies 13hh up to horses 18hh+
- Introductory price of £59.99
Boot Heights:
Front measurements taken from bottom of hoof to above the knee, hind horse boots to the point of the hock
- Draft 1 - Front 52cm, Hind 58cm
- Draft 2 - Front 60cm, Hind 64cm
- Draft 3 - Front 68cm, Hind 70cm
- Draft 4 - Front 76cm, Hind 76cm
Wash/Care Instructions:
- Brush off any dirt, remove hair, close all straps machine wash at 30º using a non-bio washing powder/liquid.
- Allow to dry naturally, away from direct heat sources.
All Epic® horse boots are carefully hand packed in a complimentary, reusable zip-fastened storage bag for easy carrying and to keep your tack room tidy when not in use.
DELIVERY
If you don't receive your parcel by the estimated delivery date you must report this to us within 5 days. Failure to report to us in this timeframe will result in us being unable to claim for any loss and will waiver your right to a replacement order or refund.
PLEASE NOTE: If you have placed an order with some items being 'PREORDER' we will hold back the whole order until the preordered items have arrived into the warehouse.
CHARGES
All items include 20% VAT.
Prices below are based on a gross weight/volume and not the actual weight. Shipping price of parcels that gross more than a weight/volume of 30kgs may cost more.
UK MAINLAND
- Packet up to 2kgs weight/volume - Hermes £4.99, 3 - 5 working days
- Parcel up to 30kgs weight/volume - Hermes / Parcelforce £7.99, 1 - 2 working days
SCOTTISH HIGHLANDS
- AB31, AB33-38, AB45, AB52-56, FK17-21, HS1-9, IV1-3, IV10-28, IV30-32, IV36, IV40-49, IV51-56, IV99, KA27-28, KW1-17, PA20-49, PA60-78, PA80, PH17-26, PH30-44, PH49-50, ZE1-3 - Hermes £7.99, 3 - 5 working days.
OFFSHORE ISLANDS
- IM, TR21-25, PO30-PO41
All parcels up to 30kgs - Hermes £15.00, 3 - 5 working days.
CHANNEL ISLANDS
- GY, JE
NORTHERN IRELAND
- BT
All Parcel up to 30kgs - Hermes £19.50 3 - 5 working days
RETURNS & REFUNDS
GUARANTEE
All items on our website with the EXCEPTION of all HORSE BOOTS (TRAVEL, BRUSHING, OVER REACH) OR GOODS SOLD AS IMPERFECT are covered by a 1 year manufacturing guarantee from the date of the invoice. They are not covered for accidental damage, excessive wear, misuse or general wear and tear.
Proof of purchase must be provided, we will not accept any goods that have not been sold directly by us. Goods damaged in your opinion though poor manufacturing or defective materials should be returned for inspection. You should not continue to use the item when damaged. In doing so you will be deemed to have accepted the item in it's damaged state, thus voiding your guarantee.
Postage fees (up to a value of £6.50) for any justified damage will be reimbursed. We recommend using an online courier to process your return.
Please email info@thebighorseshop.co.uk or telephone 01254 279666 prior to returning.
RETURNS
Here at The Big Horse Shop, we pride ourselves in providing excellent customer satisfaction and high-quality products. If however, you aren’t completely satisfied with an item purchased from our website, you may return them to us within 14 days of receiving your order for an exchange, refund or credit note.
PLEASE NOTE: In order to accept your return, items MUST be:
- Returned within 14 days of receiving the order.
- Undamaged and in original condition as they were received.
- Unworn in pristine, clean, unwashed, sellable condition.
- All original tags and labels attached.
- Inside original reusable zip bag or protective plastic packaging.
Returns are at the customers expense and unfortunately can’t be refunded, we recommend using a tracked/signatory service and obtaining a proof of postage.
Returns made after 30 days of receiving the order will NOT be accepted under any circumstances.
REFUNDS
We aim to process returns as quickly as possible; should your returned item meet all guidelines listed above; we will process your refund within 7 – 14 working days of receiving your item. Refunds will be made through your original method of payment.
If you have made a return which meets all the guidelines listed above, but you are past the 14 days of receiving your item and within 30 days, you will be eligible for an exchange or credit note only.
EXCHANGES
We aim to process exchanges as quickly as possible; should your returned item meet all guidelines listed above and the replacement item is in stock, we will process your exchange within 3 - 5 working days of receiving your item.
Exchanges will be shipped to the same delivery address unless stated otherwise.
PLEASE NOTE: Exchanges are subject to an additional shipping charge for your replacement item. We advise contacting us to reserve your exchange to ensure we have your desired item in stock.
How to measure your horse to determine the correct rug size
From the middle of the chest, measure around the curves in a straight line to the furthest point of the hind quarters - but not all the way to the tail. It's a good idea to measure two to three times! This measurement can be used as a guide for your rug size. If you are unsure what size to order please ring 01254 279666
PLEASE NOTE: THESE SIZES ARE ALL APPROXIMATES AND ARE AN INDICATION ONLY - WE RECOMMEND MEASURING TO GET THE MOST ACCURACY. IF YOU NEED FURTHER ASSISTANCE GET IN TOUCH VIA EMAIL: INFO@THEBIGHORSESHOP.CO.UK OR BY TELEPHONE: 01254 279666
