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Shipping

Same day dispatch on orders placed before 12pm GMT / BST Monday - Friday. Bank holidays, busy sale and festive periods may take longer.
Delivery within 1 - 5 working days.
Import duties and taxes apply on all orders outside the UK. This is payable to the courier upon delivery.

All prices on our website are inclusive of UK VAT at 20%. To view prices without UK VAT, please select your country from the country selector in the top-right corner of the website.

For more information please see our Shipping Policy page

Returns

*28 day return period from delivery date
Exchanges and refunds accepted
Shipping charges apply on exchanges

For more information please see our Returns Policy page

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.

We use Royal Mail, DHL, DPD, FedEx & UPS as our trusted couriers

Same day dispatch on orders placed before 12pm GMT / BST Monday - Friday. Bank holidays, busy sale and festive periods may take longer.
Delivery within 1 - 5 working days.
Import duties and taxes apply on all orders outside the UK. This is payable to the courier upon delivery.

All prices on our website are inclusive of UK VAT at 20%. To view prices without UK VAT, please select your country from the country selector in the top-right corner of the website.

For more information please see our Shipping Policy page

Returning your item to us is your responsibility and we don't provide return labels. We recommend using Royal Mail's online Click & Drop service

*28 day return period from delivery date
Exchanges and refunds accepted
Additional shipping charges apply on exchange items

For more information please see our Returns Policy page

If you would like any further help with product information, sizing advice, shipping or anything else please don't hesitate to contact our friendly customer support team

Call us on +44 01254 279666
Email us info@thebighorseshop.co.uk
Drop us a DM on Facebook or Instagram